“Can't give a review because haven't stayed yet, but want to make a comment. Firstly, I'm glad to see that the hotel staff is responding to the reviews, both good and not so good. Secondly, I have a question for the staff though. How do you explain the roach infestation comments (I've read more than one.) and horrible smells in the rooms, etc.? I thought your responses, telling them you would rectify the problem was good; but how did your rooms even get to that point? I'm helping my son look for an extended stay and your hotel "was" one that was being considered. I understand that you can't please everyone; but your establishment should never get to the point where even one person would have to comment on the types of issues they have!”

“Thanks so much for keeping me and my baby outside for a long time”